A Question for Corporate Trainers…?

1 comment

I am conducting an informal survey of trainers. I would like to ask the following questions -

“What is a typical day at the office like?”
“What are the positives and negatives of your work?”
“How did you attain your position as trainer?”
“Do you enjoy your job as a trainer? Why or why not?”

The most thorough and honest answer will get the 10 points! Thank you.

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robert S

As the national director of development of a management consultant firm, I do not have the luxury of a typical day. It is more like a week at a time. I recruit, hire, train and weed. My whole week revolves around the travel schedule (4 to 5 days a week). So the travel schedule become the critical path and everything is organized around it, including family and down to clean underwear. I visit 1 state per week. Organization of multi task becomes critical. . Having a reliable assistant to carry out task and do it right while I am on the road is an absolute necessity. You don’t want surprises when it is “show time”.

Prepare ahead, get everything coordinated before show time. It is a time you show case your company and you want the trainees to be as comfortable as possible so they are receptive to your ideas. More important, know your audience and be prepared to relate to their level and talk their language. This is also the time to begin to establish the mutual expectation between the company and the trainees.

As a recruiter and trainer, you have a chance to alter someone’s career and life, and hopefully in a possitive manner. Because of the amount of travel, I get to see the diversity of people all over the country although with the tight schedule, I rarely have a chance to venture outside the hotel. As the head of that function, I see the direct result of the one asset most important to a mangement consultant firm…human asset. Without that, we have no company. I get to see the direct result of my new hire in terms of revenue growth because I track their performance for 6 months before I turn them over to my regional managers.

The one thing I do not enjoy is the traveling…especially after 9/11. The laptop and the cell phone as well as the rental car becomes the office. Food becomes a matter of feeding, not eating and if you travel that much, you never check you luggage and training material because they “Will” lose it every now and then. So training material is shipped to the hotel in advance so I can travel light. However, the most disappointing part of the job has to be seeing a telented individual not able to make through the industry after the initial indoctination. You see, just because someone has a masters or a Phd does not make that person a good consultant. We have to sell our concepts and develop a sense of urgency. If a client is barely profitable but we discovered waste that amounts to a million dollars, how are we going to convince him to spend another half a million to correct the problem? That is what I teach my trainees to do. But not everyone is able to do that and I take that personally as failure on my part.

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